RETURN & EXCHANGE
All items are sent via New Zealand Post Courier along with a tracking number. A order number will be provided along with a confirmation of your order in which will have all these details. Your order will be processed as soon as your payment has cleared.
There may be times when you need to return an item purchased from us. Our Returns Policy is designed to assist you with your return.
Our Returns Policy is in addition to other rights you have as a consumer under the New Zealand Consumer Guarantees Act (CGA).
If you wish to return any item(s) you have purchased online, please return to our store at 17 Parnell St Rawene, RD 3 Kaikohe , Northland, NZ 0473
Please contact within 48 hours of the goods being delivered.
Original postage costs will not be reimbursed, nor will return postage costs, unless the item(s) are faulty or not as ordered.
Items can only be exchanged for the same style in a different size. If the alternative size is no longer available, provided all the Returns Policy Conditions below are met, a refund will be provided to you, crediting your original method of payment.
Items on sale will not be refunded for change of mind, but will be refunded where the item is faulty or defective.
*Debit / Credit Cards