SHOP POLICIES
SHIPPING
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All items are sent via New Zealand Post along with a tracking number. A order number will be provided along with a confirmation of your order in which will have all these details. Your order will be processed as soon as your payment has cleared this can take up to 2 to 3 days depending on payment method.
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RETURNS & EXCHANGE
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There may be times when you need to return an item purchased from us. Our Returns Policy is designed to assist you with your return.
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Our Returns Policy is in addition to other rights you have as a consumer under the New Zealand Consumer Guarantees Act (CGA).
If you wish to return any item(s) you have purchased online, please contact us for return details.
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Please contact within 48 hours of the goods being received if there are any issues ie:
Damage to item
Incorrect item being delivered.
When a product is ordered and you do not like it anymore, you do not like how it fits or just do not want it anymore a credit will be applied to your account.
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Original postage costs will not be reimbursed, nor will return postage costs, unless the item(s) are faulty or not as ordered.
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Items can only be exchanged for the same style in a different size. If the alternative size is no longer available, provided all the Returns Policy Conditions below are meet, a refund will be provided to you by crediting your original method of payment.
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Items on sale will not be refunded for change of mind, but will be refunded where the item is faulty or defective. Or exchanged for a different size.
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We ask before purchase to ensure:
Correct sizing, style, color and fabric type.
This helps for the right purchase for you.
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Please contact us about measurements, chat about the style and color or anything else you want to know about the product you are interested in. We are here to help.
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Phone: 0223746169
Email: inatthestation@gmail.com
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PAYMENT METHODS
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We accept:
*Debit / Credit Cards
*Internet Payments/Online Payments
*After Pay